Escalation Analyst
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Escalation Analyst
console v3
Groups
Master
Settings
live
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Select a group
Pick a group to analyse escalations and view past reports.
Master report
Cross-group aggregate
Analyse cluster
Cluster
From
To
last 24h (ignore dates)
Analyse all groups
Master reports
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Settings
Clusters & schedules
Clusters
ID
Name
Add / rename cluster
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Assign groups to clusters
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Schedules
Pick a time for the
group run
. When all group reports finish, the
master report is generated automatically
— no separate master schedule needed.
Time
Label
Window
today so far
previous day
Add schedule
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